CMC Medical Services, Full Practice Management & Billing Services in Orrville, Ohio

CMC Medical Services

Practice Management Solutions

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Is CMC Medical Services HIPAA Compliant?
- Our medical practice management software through Claim Gear and
our transcription software through Dictaphone is HIPAA compliant.
Our office is also HIPAA Compliant.

What do you need to file a claim?
- Copy of patient demographic form
- Copy of the front and back of insurance card(s)
- Superbills, daysheets, or daily charge sheets which include CPT
Codes and ICD-9 Codes. Also modifiers and HCPCS Codes
if needed.

How do we get information to you?
- Fax
- Scan
- Mail, UPS, Fed Ex, etc.
The delivery method is customized to the needs of each provider.

Do I still need to keep records in my office?
Yes, all original paperwork must be kept at your office in accordance with state and federal record retention laws.

Where do patients and insurance companies send their checks?
All payments from patients and insurance companies go directly to your office. This gives you control and access to your money.

Can the patients call your office to inquire about their account?Patients are welcome to contact our office if they have questions about their accounts.

Do you provide procedures and/or diagnosis coding?
No, because we don't have access to the patient's medical record.

What benefits do you receive from outsourcing your billing?
- Overlooked, neglected, late or inaccurate insurance
   claims or patient statements are no longer an issue.
- You don't have to worry about staff turnover, training or
   continued education.
- Claims are submitted within 24 hours of receipt from
   your office.
- No hardware or software is needed.
- Minimize your paperwork.
- Your staff can focus on patient care.
- Reduce expenses because of decreased reimbursement
   from Medicare, Medicaid, commercial insurance etc.

Why should I change from my existing billing service to you?
You must ask yourself if you are satisfied with your current billing service. Are they collecting as much for you as you think they should? Are you satisfied with their service? Are your claims being followed up in a timely manner?

I'm a mental health provider, why should I use your service?
- We understand the unique needs and issues in dealing
with mental health clients.
- We have experience in the mental health field and are
familiar with the details involved in mental health billing.
- We also have experience with mental health
transcription.